Refund policy

RETURNS/REFUNDS

Shop online with confidence knowing that refunds are available. Items may returned within 30 days from receipt of goods for a full refund providing the following conditions are met:

• The product is faulty, damaged in transit or not the item you ordered.
• Original proof of purchase, a receipt, is supplied.
• Goods are in unworn/unused original condition.
• Goods are returned via Registered Mail or the local equivalent. Please note that we will not be responsible for items lost sent via unregistered mail.

To return an item, contact us via email on the contact page. Simply indicate the reason for your return. All we ask is that you return the item in the condition that you received it, including the invoice, and wrap the package securely (the packaging they arrive in can often be used for the return).

Please return your item(s) by Recorded Delivery, Registered Post or your local equivalent as we cannot accept any liability for returned goods lost in transit. Return shipping will be at your expense however if the problem is deemed to be our fault we will refund the return shipping and send you out a replacement product at no cost to you.

We will replace faulty items with the same product or refund back to a credit card via the payment method ordered. Our returns policy is valid for 30 days from receipt of goods. Please post returns to our address shown at the base of this page.

Please note that we can only refund delivery costs if the return is a result of our error.

 

CHECKING

We check every single return, if an item is found not to be faulty by our independent tests we may return the item with a postage charge. We reserve the right to return to you (at your cost) any item returned to us after 30 days or not in compliance with the conditions above.

 

ABOUT OUR PRINTS

Our lithographic prints are meticulously reproduced on 300 gsm, acid free, archival quality art stock using pigment inks. They are coated with a UV sealer to maximize light resistance. Despite the highest quality reproduction standards, nothing is more powerful than the suns’ rays, so we advise that your print is hung in a position that does NOT get direct sunlight.

Our canvas reproductions are printed on to cotton canvas from a super hi resolution scan of the original oil painting. Each one is hand made with great care, wrapped around wooden stretcher bars to look and feel like the original artwork. They come with a colored border featuring the artist’s signature. This creates a smart modern finish that requires no framing, unless desired. Prints are delivered with brackets ready to hang on the wall.